Because Sometimes Things Change
📌 Last Updated: May 2025
We understand that sometimes plans—and preferences—change. Maybe it’s the color, the style, or simply a change of heart. Whatever the reason, U-Recline.store is here to support you with a clear and caring returns process.
💬 Need to Return an Item? Let’s Walk You Through It.
📝 First, please know that all returns—no matter the reason—must be authorized in advance. This helps us process your request quickly and ensures your return is handled with the same care we gave your original order.
📦 Returning Due to Buyer’s Remorse?
We get it. Sometimes the chair that looked perfect online doesn’t quite fit your space or your style. Here’s what to know:
✔️ Returns must be:
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In the original packaging
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In re-sellable, like-new condition
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Returned within 30 days of receipt
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Shipped back at your own expense
🔁 Please note: As of April 15, 2024, all returns are subject to a 15% restocking fee.
💳 Once we receive the item at our warehouse and confirm it’s in good condition, we’ll issue a credit back to your original form of payment. Our goal is always to handle returns as efficiently—and respectfully—as possible.
📥 How to Start a Return
To begin the process, simply complete our Return Authorization Form:
🖱️ Click here to start your return:
Return Form
Once submitted, our dedicated support team will follow up with instructions on how to proceed, including where to ship your item and what to expect next.
💡 A Gentle Reminder
Returns without prior authorization cannot be accepted. This policy helps us process returns quickly and fairly for everyone.
🎯 Our Mission:
Your Comfort—Even When Things Don’t Work Out
Whether your recliner was perfect—or not quite what you had in mind—we’re here to help you feel taken care of every step of the way.
Still have questions?
📬 support@u-recline.store
📞 862-203-8249
(Monday–Friday, 9AM–5PM EST)
🛋️ Your satisfaction is our greatest priority—and we’re always just a message away.